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Terms and conditions

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Important:

• Read terms and conditions.
• Online booking only.
• There is no tolerance for delays.
• Provide a valid car driving license.
• Provide valid legal identification document.
• Sign the activity's statement of responsibility.
• Sign a statement of responsibility for minors.
• Provide a deposit of €200 (two hundred euros) with a bank card, or €300 (three hundred euros) in cash, for each vehicle.
• Arrive 30 minutes in advance.
• Allowed children older than 6 years or 1 meter tall.
• Wear clothes susceptible to soiling (predominantly cold weather).
• When booking, you receive all the information in the email, including the location.
• By booking, you are accepting and consenting to the Terms and Conditions below.

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Included:

• Monitor Guide.
• Hired vehicle.
• Mandatory insurance.
• Protective goggles.

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Index:

1.  Introduction.
2. Definitions.
3. Requirements.
4. Activity dynamics.
5. Risks.
6. Rules.
7. The sole responsibility of the driver customer.
8. Itinerary.
9. Vehicles.
10. Schedule.
11.  Reservation.
12. Legal framework.
13. Location.
14. Useful contacts.
15. Contact channels.

1. Introduction

1.1. This service consists of a tourist entertainment activity, in which all-terrain tours are carried out on pre-established itineraries, in European category vehicles T1, T2, T3, L6e and L7e, commonly known as buggys/buggies and quadricycles/ quad bike, in which the customer rents and drives the vehicle for a certain period of time and pre-contracted price, accompanied by a Monitor Guide.
1.2. In the context of any doubt or matter not addressed, the customer should not make a reservation, proceeding with the request for clarification through the contact channels available.
1.3. When booking, the customer is accepting and consenting to the Terms and Conditions.

 

2. Definitions

2.1. “Monitor Guide” - employee of the service provider hereinafter “Monitor”. 

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3. Requirements

3.1. The minimum age for participation as a companion is 6 years old or 1 meter tall, provided they are of legal age and the document “Authorization and Term of Responsibility for Minors” is completed.
3.2. For contractual purposes, on the day of the activity, drivers must connotatively and obligatorily present:

3.2.1. valid legal identification document.
3.2.2. valid light vehicle driving license (category B).
3.2.3. age.
3.2.4. address.

3.3. Obligation to provide a deposit of €200 (two hundred euros) with a bank card or €300 (three hundred euros) in cash, for each vehicle.

3.3.1. Without providing the deposit, the activity will not take place, implying the loss of the total amount of the reservation.
3.3.2. The deposit is a monetary guarantee to the service provider, being retained in the event of damage caused by the customer. The security deposit is not a deductible.
3.3.3. Regardless of whether or not the individual driver causing the damage is the holder of the bond, it is retained.

3.4. The driver must unconditionally complete and sign a term of responsibility, solely and exclusively for the purposes of the contractual relationship.
3.5. The customer must unconditionally complete and sign a term of responsibility when accompanied by minors, solely and exclusively for the purposes of the contractual relationship.
3.6. The driver unconditionally accepts the copy of the identification document and driving license, solely and exclusively for the purposes of the contractual relationship.
3.7. The customer must recognize the weather present in the location and date of the activity, using the legal means of information (Portuguese Institute of the Sea and Atmosphere).
3.8. The client must be equipped with clothing suitable for the activity, namely comfortable and susceptible to exposure to dust, mud, water, and predominantly cold weather.
3.9. The service provider unconditionally performs the audiovisual recording of the activity exclusively for contractual compliance purposes.

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4. Activity dynamics

4.1. The customer drives the contracted vehicle.
4.2. Customers can alternate driving, with the obligation to inform at the beginning of the activity, and the Monitor determines the driver change points.
4.3. The activity is always accompanied by a specialized Monitor who indicates the path to follow, who can share the customer's vehicle depending on the capacity or technical need, or not.
4.4. In the entire activity, only one (1) stop is made with a maximum duration of 5 minutes (photographic record).
4.5.  Other customers (independent vehicles) may participate in the activity, but it is not an exclusive activity.
4.6. During the activity, it may be subject to change for technical, operational, meteorological or other reasons, and may be postponed or canceled with full or partial refund of the amount paid.
4.7. The service provider performs the audiovisual recording of the activity with a view to broadcasting for promotional purposes, and the customer must express his opposition to the registration, if he does not wish to do so.

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5. Risks

5.1. Risk of accident, injury, trauma and death.
5.2. Risks inherent to pregnancy, psychological problems, body structure, post-surgery, among others, that may be affected by vibrations, impacts, caused by the characteristics of the activity.
5.3. The client may get wet, dirty, or damage clothes or other belongings, due to the characteristics of the activity and lack of care associated with it.
5.4. Accident, if the instructions given by the Monitor are not followed and the vehicle is driven in a defensive and diligent manner;
5.5. Skid/overturn on curves/turns, which may occur when the driver drives recklessly;
5.6. Injuries from approaching fences, walls, branches, among others; 
5.7. Other injuries arising from improper conduct, especially from failure to comply with global safety standards and instructions given by the Monitor;
5.8. The driver must obligatorily deprive people and animals for safety.
5.9. In case of an accident, due to the characteristics of the activity, namely the itinerary in remote areas, the rescue can take a long time.

6. Rules

6.1. Failure to respect the rules of the activity can lead to very serious consequences.
6.2. In the context of breach of contract, disobedience or violation of the rules, the necessary measures are taken, and corrective measures may be applied, suspending the activity with total loss of the amount paid, with loss of the deposit due to any damage caused, and even the activation of the authorities.
6.3. In the context of the existence of children or elderly people in the activity, these are characterized by their physical and psychological fragility, there is zero tolerance for risky behaviour.
6.4. If the monitor is lost, the customer must immobilize the vehicle instantly and wait for the Monitor to arrive, in order to proceed with the regularization of the activity.
6.5. It's forbidden:

6.5.1. while driving:

6.5.1.1. perform dangerous maneuvers such as skids, drifts, spinning tops, jumps, sudden accelerations, unnecessary sudden braking, overtaking, irregular driving, zigzags, among others.
6.5.1.2. driving in a dangerous, destructive, uncontrolled manner.
6.5.1.3. leave the track/path common to the Monitor.
6.5.1.4. break out of the initial order formation.
6.5.1.5. leave the vehicle without authorization.
6.5.1.6. disrespect the highway code.
6.5.1.7. use other vehicle instruments except the accelerator, footbrake, seat belt, steering wheel, lights, turn signals and horn. The use of instruments other than those authorized may cause serious damage to the vehicle, for which the driver will be held responsible. (see 7.)
6.5.1.8. stop without authorization.
6.5.1.9. stop parallel to other vehicles.
6.5.1.10. change the driver without the Monitor's authorization.
6.5.1.11. honk at people or animals.
6.5.1.12. to practice initiatives of own reasoning parallel to the terms and conditions, susceptible of damage, without authorization of the Monitor.
6.5.1.13. accelerate before the curve/turn and during the curve/turn, running the risk of skidding, overturning, accident due to the action of centrifugal force, associated with the characteristics of the vehicle and the terrain.
6.5.1.14. reverse gear, or in other words, take the journey in reverse, being susceptible to a serious accident.

6.5.2. the practice of any irregular behavior from an ethical or civic point of view towards people, animals or the environment (third parties).
6.5.3. consume alcoholic beverages, narcotic substances, smoke, open fires or set fires, leave garbage or waste on the route.
6.5.4. approaching or disturbing animals.
6.6. Is required:
6.6.1. Respect the activity rules and Monitor orders.
6.6.2. Use seat belt.
6.6.3. Follow the path of the Monitor.
6.6.4. Always keep the vehicle in the center of the trail, as going off the trail can have very serious consequences.
6.6.5. Respect people and animals (third parties), go slowly, stop if necessary.
6.6.6. In the event of an imminent accident, overturning, damage or abnormal noise from the vehicle, the driver must immediately immobilize the vehicle and alert the Monitor by sounding the horn 3 times followed by the horn, 
6.6.7. Clarify any existing doubts before starting the activity.